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FAQs

All my items are 100% genuine I never sell fake, imitation or counterfeit items. My business depends very much on reputation and word of mouth so selling fake items is simply not in my interest.

I have extensive positive feedback from sales on eBay, thousands of happy customers over the years.

Everyone loves a bargain, I believe my prices are very competitive so discounts are not always possible. However I can offer small incentives/discounts for repeat or returning customers and multiple buys.

For any purhcases from within the UK, I post via Royal Mail and anything over the value of £75 is always posted via special delivery.

I normally post either on the same day of purchase or next day. As a rule of thumb most purchases bought before midday on weekdays will be posted that day, purchases bought after midday on weekdays will be posted the following day. For items bought from midday on Fridays and over the weekend these will be posted on the Monday after the weekend.

Please allow extra time for bank holidays etc.

For buyers from outside of the UK since Brexit we now ship with DHL Express so your item will arrive quickly and safely.

Postal costs are free for all UK buyers

European union and USA £30 DHL express

Rest of the world £40 DHL express

 

To start the return process, simply email me with the reason for returning and post the item back to me using Royal Mail special delivery within the UK and a tracked and insured service outside of the UK.

Once the item has been posted, send me another email with the tracking details. After I’ve received the item, I will complete a full refund.

Postage address for returns is:
Mr S Jamieson
61 Grove Close
Thulston
Derby
Derbyshire
DE72 3EY
UK

“Sell your pens in complete confidence, Steve’s word is his bond.”

“An honest reliable chap, paid for my pens within a hour of receiving them thanks.”

“An excellent pen in fantastic condition I will get years of use from it.”

“Prompt and friendly service. Absolutely top class in all respects.”